Privacy Policy

PRIVACY POLICY

Simple Ministry

Last Updated: January 01, 2026

INTRODUCTION

Welcome to Simple Ministry (“we,” “our,” or “us”). Simple Ministry is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data we collect when you interact with our services at https://simpleministry.org, including our Church Connex platform, Ministry Imprint assessments, coaching services, and training resources.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. CONTACT INFORMATION

Simple Ministry Website: https://simpleministry.org Email: [Your Business Email] Phone: [Your Business Phone Number] Address: [Your Business Address]

For any questions or concerns about this Privacy Policy, please contact us using the information above.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Register for our services or create an account
Fill out forms, surveys, quizzes, or assessments
Schedule discovery calls or coaching sessions
Book calendar appointments
Subscribe to our newsletters or communications
Contact us for support or inquiries
Make payments for our services
Interact with our web chat widgets

This information may include:

Full name
Email address
Phone number
Mailing address
Church or ministry name and affiliation
Ministry role or position
Payment and billing information
Ministry Imprint assessment responses (skills, experience, passions, spiritual gifts, personality traits)
Communication preferences
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies
Usage patterns and interactions with our platform

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Service Delivery

To provide, maintain, and improve our Church Connex platform
To deliver Ministry Imprint assessments and personalized recommendations
To process registrations, payments, and transactions
To schedule and conduct coaching sessions and workshops
To manage your account, preferences, and settings
To provide customer support and respond to inquiries
To deliver training resources and ministry content

3.2 Communication

To respond to your inquiries and provide customer support
To send service-related updates, notifications, and confirmations
To provide appointment reminders and follow-ups
To deliver assessment results and coaching materials
With your explicit consent, to send marketing communications about our services, events, resources, and offerings

3.3 Analytics and Improvement

To analyze usage patterns and improve our website and services
To understand how churches and ministries use our platform
To develop new features and enhance user experience
To conduct research and analysis to improve our offerings
To perform troubleshooting and technical support

3.4 Legal Compliance and Protection

To comply with legal obligations and enforce our terms
To protect the rights, property, and safety of Simple Ministry, our users, and others
To prevent fraud, security issues, and abuse of our services
To respond to legal processes and government requests

4. SMS/TEXT MESSAGING – A2P COMPLIANCE

4.1 CRITICAL: Third-Party Data Sharing Restrictions

IMPORTANT NOTICE: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 Consent and Opt-In

When you provide your phone number and consent to receive text messages from Simple Ministry, you understand and agree that:

You are providing express written consent to receive SMS messages from Simple Ministry
Consent is completely voluntary and is NOT a condition of purchase or service usage
You can opt into marketing messages, non-marketing messages, both, or neither
Message frequency may vary depending on the service or campaign you’ve subscribed to
Standard message and data rates may apply from your mobile carrier
Carriers are not liable for delayed or undelivered messages

4.3 Types of Messages

Marketing Messages: If you consent to marketing messages, you may receive:

Promotional content about our Church Connex platform and Ministry Imprint services
Information about new features, updates, and enhancements
Special offers, events, and webinars
Ministry resources and training opportunities
Leadership workshops and coaching programs
General ministry tips and encouragement

Non-Marketing Messages: If you consent to non-marketing messages, you may receive:

Appointment confirmations and reminders for coaching sessions
Calendar booking confirmations
Assessment completion notifications and results
Service updates and platform notifications
Account security alerts
Payment confirmations and receipts
Customer support responses
Technical support communications

4.4 Message Frequency

Message frequency varies based on your selections:

Marketing messages: Approximately 2-8 messages per month
Non-marketing messages: As needed based on your interactions and scheduled activities
You will never receive more messages than necessary for the services you’ve requested

4.5 How to Opt-Out and Get Help

To Stop Receiving Messages: You can cancel the SMS service at any time. Simply text “STOP” to the phone number from which you received messages. After you send “STOP,” we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to receive messages again, simply sign up as you did the first time, and we will start sending SMS messages to you again.

To Get Help: If you are experiencing issues with our messaging program, you can:

Reply with the keyword “HELP” for more assistance
Contact us directly at office@simpleministry.org or +1 762-333-2185
Visit our website at https://simpleministry.org/contact-us/

4.6 Carrier Information

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Supported carriers include all major U.S. carriers. Message delivery is subject to your mobile carrier’s terms and network availability.

5. HOW WE SHARE YOUR INFORMATION

5.1 Service Providers and Subcontractors

We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These providers are limited to using your information only for the specific services they provide to us and are contractually obligated to protect your information.

Service providers may include:

Cloud hosting and data storage providers
Payment processors and billing services
Email and SMS communication platforms (for service delivery only)
Customer Relationship Management (CRM) systems
Customer support tools and ticketing systems
Analytics and performance monitoring services
Security and fraud prevention services
Website hosting and technical infrastructure providers

Important: These service providers will NEVER receive your mobile phone information for marketing or promotional purposes. Mobile data sharing is strictly limited to customer service and support functions only.

5.2 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to:

Comply with legal obligations and court orders
Enforce our Terms and Conditions and other agreements
Protect our rights, property, and safety
Protect the rights, property, and safety of our users
Prevent fraud, security threats, or technical issues
Respond to claims of legal violations
Protect public safety and welfare

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information, and you will have choices regarding your information.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so. You have the right to withdraw such consent at any time.

5.5 Information We DO NOT Share

We will NEVER:

Sell your personal information to third parties
Share your mobile phone information with affiliates for marketing purposes
Rent or lease your contact information
Share your text message opt-in data with any third parties
Use your information in ways not described in this Privacy Policy without your explicit consent

6. DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

Our security measures include:

Encryption of data in transit using SSL/TLS protocols
Secure data storage with encryption at rest
Regular security assessments and audits
Access controls and authentication requirements
Employee training on data protection and privacy
Incident response and breach notification procedures
Regular backups and disaster recovery planning
Firewall protection and intrusion detection systems

6.2 Your Responsibility

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for:

Maintaining the confidentiality of your account credentials
Using strong, unique passwords
Logging out of your account when finished
Notifying us immediately of any unauthorized access
Keeping your contact information up to date

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request a copy of your data in a portable format
Update your account information at any time

7.2 Communication Preferences

You can manage your communication preferences at any time:

Opt out of marketing emails by clicking the “unsubscribe” link in any email
Opt out of SMS messages by replying “STOP” to any text message
Update your preferences in your account settings
Contact us directly to modify your communication preferences

7.3 Data Deletion

You have the right to request deletion of your personal information, subject to certain exceptions for legal, accounting, or security purposes. To request deletion:

Contact us at [Your Business Email]
Specify what information you would like deleted
Allow up to 30 days for processing

Please note that some information may be retained in backup systems for a limited period or as required by law.

7.4 Do Not Track

Our website does not currently respond to “Do Not Track” signals from browsers. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies

Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior patterns. We use cookies and similar technologies to enhance your experience and gather information about usage patterns.

8.2 Types of Cookies We Use

Essential Cookies: Required for the website to function properly
Performance Cookies: Help us understand how visitors interact with our site
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: (with your consent) Track your online activity to deliver relevant advertising

8.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Simple Ministry. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

The nature of the information
The purposes for which it was collected
Legal and regulatory requirements
Our legitimate business needs

When information is no longer needed, we will securely delete or anonymize it.

12. INTERNATIONAL DATA TRANSFERS

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located. By using our services, you consent to such transfers.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to request deletion of personal information
Right to non-discrimination for exercising your rights

We do not sell your personal information. To exercise your rights, contact us at [Your Business Email].

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

We will update the “Last Updated” date at the top of this policy
For material changes, we will provide prominent notice on our website
We may also notify you via email or SMS if you have opted in
Continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Simple Ministry Website: https://simpleministry.org Email: office@simpleministry.org Phone: +1 762-333-2185

For privacy-related inquiries, please include “Privacy Policy” in your subject line.

16. ACCEPTANCE OF THIS POLICY

By using Simple Ministry’s services, website, or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.