TERMS AND CONDITIONS

Simple Ministry

Last Updated: January 01, 2026

INTRODUCTION

Welcome to Simple Ministry. These Terms and Conditions govern your access to and use of our website located at https://simpleministry.org, our Church Connex platform, Ministry Imprint assessments, coaching services, training resources, and all related services (collectively, the “Services”).

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES.

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not access or use our Services.

1. CONTACT INFORMATION AND BUSINESS IDENTITY

Simple Ministry Website: https://simpleministry.org Email: office@simpleministry.org Phone: +1 762-333-2185

Simple Ministry provides technology solutions, ministry assessment tools, coaching services, and training resources designed specifically for churches and ministries. Our mission is to help ministry leaders achieve more by simplifying operations, engaging members effectively, and providing clarity through coaching and assessments.

2. ACCEPTANCE OF TERMS

By using our Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide to us is accurate and current
• You are authorized to represent your church or ministry organization (if applicable)

If you are using our Services on behalf of a church, ministry, or organization, you represent that you have the authority to bind that entity to these Terms.

3. DESCRIPTION OF SERVICES

Simple Ministry offers the following services:

3.1 Church Connex Platform

An all-in-one platform designed to streamline church operations, including:

• Customer Relationship Management (CRM) software
• Email and SMS communication tools
• Registration and payment processing
• Social media management
• Workflow automations
• Reputation management
• AI chat for websites
• Volunteer engagement tools

3.2 Ministry Imprint Assessments

Online assessments that help individuals discover their unique ministry fit based on:

• Skills and experience
• Passions and interests
• Spiritual gifts
• Personality traits
• Best-fit ministry roles

3.3 Coaching and Consulting Services

Professional coaching services including:

• Lead Pastor Coaching
• Worship Pastor Coaching
• Ministry Staff Coaching
• Leadership Workshops
• Executive coaching with certified consultants

3.4 Training Resources (TNT)

A library of resources for ministry leaders including:

• Leadership development materials
• Ministry training content
• Educational resources
• Best practice guides

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms and Conditions
• You provide false or misleading information
• Your account is used for fraudulent or illegal activities
• We discontinue providing Services
• Required by law or regulation

5. SMS/TEXT MESSAGING TERMS – A2P COMPLIANCE

5.1 Business Identity and Message Types

Simple Ministry sends two types of text messages to subscribers who have provided explicit consent:

Marketing Messages: You may receive promotional content about our Church Connex platform, Ministry Imprint assessments, coaching services, leadership workshops, training resources, special offers, events, webinars, ministry tips, and other ministry-related information.

Non-Marketing Messages: You may receive appointment confirmations and reminders, calendar booking confirmations, assessment results, service updates, account notifications, payment confirmations, and customer support communications related to your use of our Services.

5.2 Consent Requirements

By providing your phone number and checking the appropriate consent boxes, you are providing your express written consent to receive SMS messages from Simple Ministry. You understand and agree that:

• Consent is completely voluntary and optional
• Consent is NOT a condition of purchasing or using our Services
• You can choose to receive marketing messages, non-marketing messages, both, or neither
• You must manually check consent boxes – they are never pre-selected
• Each type of message requires separate consent
• You can opt out at any time without penalty

5.3 Message Frequency and Costs

Message Frequency:

• Marketing messages: Approximately 2-8 messages per month
• Non-marketing messages: Varies based on your activity and scheduled appointments
• Frequency may vary depending on your interactions with our Services

Costs: As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages according to the frequency described above. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

The number of messages you receive will depend on the services you use and your level of engagement. We respect your time and will never send excessive messages.

5.4 How to Opt-Out (STOP)

You can cancel the SMS service at any time.

To unsubscribe from SMS messages:

• Simply text “STOP” to the phone number from which you received the message
• After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed
• After this confirmation, you will no longer receive SMS messages from us
• If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again

Opting out of one message type (marketing or non-marketing) does not automatically opt you out of the other type. To stop all messages, you must opt out of each type separately or contact us directly.

5.5 How to Get Help (HELP)

If you are experiencing issues with the messaging program:

• Reply with the keyword “HELP” for more assistance
• You can also get help directly at office@simpleministry.org
• Or call us at +1 762-333-2185
• Visit our support page at https://simpleministry.org/contact-us/

When you text “HELP,” you will receive information about how to use the service and how to contact us for support.

5.6 Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers, including:

• AT&T
• Verizon
• T-Mobile
• Sprint
• U.S. Cellular
• Boost Mobile
• MetroPCS
• And other major carriers

5.7 Carrier Liability and Message Delivery

Carriers are not liable for delayed or undelivered messages.

Message delivery is dependent on:

• Your mobile carrier’s network availability
• Your device’s capability to receive SMS
• Your current location and signal strength
• Network congestion and technical issues

While we strive to ensure timely delivery, we cannot guarantee that all messages will be delivered or delivered at a specific time. We are not responsible for messages that are delayed, blocked, or undelivered due to carrier issues, device limitations, or network problems.

5.8 Mobile Terms and Conditions

By opting into our SMS program, you also agree to your mobile carrier’s terms and conditions for messaging services. These vary by carrier but generally include:

• Standard messaging rates apply
• Data usage may be incurred
• Carrier’s privacy policy applies to their services
• Carrier-specific terms regarding spam and acceptable use

6. PRIVACY POLICY

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

If you have any questions regarding privacy, please read our Privacy Policy at: [Link to Privacy Policy]

Key privacy commitments:

• We collect only necessary information to provide our Services
• We never sell your personal information
• We do not share mobile information with third parties for marketing purposes
• We implement security measures to protect your data
• You have rights to access, correct, and delete your information

For complete details about how we handle your information, including SMS opt-in data, please review our full Privacy Policy.

7. PAYMENT TERMS

7.1 Fees and Pricing

Fees for our Services are displayed on our website at https://simpleministry.org/simple-ministries-service-offered/. By purchasing Services, you agree to pay all applicable fees.

7.2 Payment Processing

• All payments are processed securely through third-party payment processors
• You must provide valid payment information
• You authorize us to charge your payment method for all fees
• Fees are non-refundable except as required by law or specified in writing

7.3 Subscription Services

For subscription-based services:

• Subscriptions renew automatically unless cancelled
• You will be charged on each renewal date
• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial periods unless required by law

7.4 Late Payments

If payment is not received when due:

• We may suspend or terminate your access to Services
• Late fees may apply as permitted by law
• You remain responsible for all outstanding amounts

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Our Property

All content, features, and functionality of our Services, including but not limited to:

• Text, graphics, logos, images, and software
• Church Connex platform and its features
• Ministry Imprint assessments and methodologies
• Training materials and resources
• Website design and layout
• Trademarks and service marks

are owned by Simple Ministry or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our Services for their intended purpose
• Use our platform for your church or ministry operations
• Access training materials for personal or organizational development

You may NOT:

• Reproduce, distribute, or create derivative works
• Reverse engineer or decompile our software
• Remove copyright or proprietary notices
• Use our Services to develop competing products
• Sell, rent, or lease access to our Services

8.3 User Content

You retain ownership of any content you submit to our Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of providing and improving our Services.

You represent and warrant that:

• You own or have rights to all User Content
• Your User Content does not violate any third-party rights
• Your User Content complies with these Terms

9. ACCEPTABLE USE POLICY

You agree NOT to use our Services to:

9.1 Prohibited Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Harass, threaten, or harm others
• Impersonate any person or entity
• Engage in fraudulent activities
• Distribute spam or unsolicited messages
• Introduce viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our Services
• Collect user information without consent
• Use automated systems to access our Services without permission

9.2 Content Standards

All content you submit must:

• Be accurate and not misleading
• Be appropriate for a ministry context
• Respect the rights and dignity of others
• Comply with applicable laws
• Not contain explicit, violent, or hateful material

9.3 Enforcement

We reserve the right to:

• Remove any content that violates these Terms
• Suspend or terminate accounts that engage in prohibited activities
• Report illegal activities to law enforcement
• Take legal action as necessary

10. THIRD-PARTY SERVICES AND LINKS

10.1 Third-Party Integrations

Our Services may integrate with or link to third-party services, websites, or applications. These third parties have their own terms and privacy policies, and we are not responsible for:

• The content or practices of third-party services
• Any transactions between you and third parties
• The availability or performance of third-party services
• Data shared with or collected by third parties

10.2 Third-Party Payment Processors

Payment processing is handled by third-party providers. By making a payment, you agree to their terms and conditions. We are not responsible for payment processing errors or disputes.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

11.1 Service “As Is”

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of content
• Uninterrupted or error-free operation

11.2 Ministry and Coaching Disclaimer

• Ministry Imprint assessments are tools for self-discovery and guidance, not professional psychological evaluations
• Coaching services provide guidance and support but do not guarantee specific outcomes
• Results from assessments and coaching depend on many factors beyond our control
• We do not provide professional counseling, therapy, or clinical services
• You should consult appropriate professionals for specialized needs

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLE MINISTRY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages resulting from your use or inability to use our Services
• Damages resulting from third-party services or content
• Damages exceeding the amount you paid us in the 12 months prior to the claim

11.4 Jurisdictional Limitations

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Simple Ministry and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content
• Your breach of any representation or warranty

13. TERM AND TERMINATION

13.1 Term

These Terms remain in effect while you use our Services.

13.2 Termination by You

You may terminate your account at any time by:

• Contacting us at office@simpleministry.org
• Following account closure procedures in your account settings
• Ceasing to use our Services

13.3 Termination by Us

We may suspend or terminate your access immediately, without notice, if:

• You violate these Terms
• Your account is used fraudulently or illegally
• We discontinue providing Services
• Required by law
• Your account has been inactive for an extended period

13.4 Effects of Termination

Upon termination:

• Your right to use our Services immediately ceases
• We may delete your account and data
• You remain liable for all fees incurred prior to termination
• Provisions that should survive termination will continue (e.g., intellectual property, liability limitations, indemnification)

14. DISPUTE RESOLUTION

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State], United States, without regard to conflict of law provisions.

14.2 Informal Resolution

Before filing any formal dispute, you agree to contact us at office@simpleministry.org and attempt to resolve the issue informally for at least 30 days.

14.3 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as modified by these Terms. Arbitration will take place in [Your State/County].

14.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.

14.5 Exceptions

Either party may seek injunctive relief or other equitable remedies in court for intellectual property infringement or misappropriation.

15. MODIFICATIONS TO TERMS

15.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the “Last Updated” date
• For material changes, we will provide notice via email or prominent website notice
• Continued use of our Services after changes constitutes acceptance
• If you do not agree to changes, you must stop using our Services

15.2 Changes to Services

We reserve the right to:

• Modify or discontinue any aspect of our Services
• Change pricing with reasonable notice
• Update features and functionality
• Impose limits on certain features

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Simple Ministry regarding our Services and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any affiliate or successor without restriction.

16.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or technical failures.

16.6 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to [Your Business Email]. Notices are deemed received when sent.

16.7 Language

These Terms are prepared in English. Any translation is provided for convenience only. In case of conflict, the English version prevails.

17. ACCESSIBILITY

We are committed to making our Services accessible to all users. If you experience any accessibility issues, please contact us at [Your Business Email] so we can assist you.

18. FEEDBACK AND SUGGESTIONS

We welcome your feedback and suggestions about our Services. By providing feedback, you grant us the right to use, modify, and incorporate your suggestions without compensation or attribution.

19. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms and Conditions, please contact us:

Simple Ministry Website: https://simpleministry.org Email: office@simpleministry.org

For customer support: https://simpleministry.org/contact-us/

20. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

If you do not agree to these Terms, you must not access or use our Services.